Privacy Policy

1. Who We Are

GrowPulse is a digital marketing agency based in Sector 13, Gurugram. We offer services including search engine optimisation (SEO), pay-per-click advertising (PPC), social media marketing, content marketing, website design, marketing analytics, and AI-powered marketing solutions.

For the purposes of data protection, GrowPulse is the data controller responsible for your personal information collected through this website.

• Business name: GrowPulse
• Address: Sector 13, Gurugram
• Email: growpulse.5146@gmail.com
• Phone: +91 99992 15166

2. Information We Collect

We collect personal information in the following ways:

Information you give us directly:

• Name, email address, and phone number when you fill in a contact or enquiry form
• Company name and website URL when you describe your business to us
• Your budget range and the service you are enquiring about
• Any additional details you include in the message field of a form
• Email address if you subscribe to our newsletter or blog updates

Information collected automatically:

• IP address and approximate location (country and city level)
• Browser type and version, and the device you are using
• Pages you visit on our website and how long you spend on them
• The website or link that referred you to us
• Date and time of your visit

We collect this automatic information through cookies and similar technologies, and through web analytics tools such as Google Analytics.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiry: When you contact us, we use your name, email, and phone number to get back to you with the information or proposal you requested.
• To provide our services: If you become a client, we use your information to manage your account, deliver the agreed services, and communicate about your campaigns.
• To improve our website: We analyse how visitors use our site to identify what is working well and what needs improvement. This analysis is done on an aggregated, anonymised basis wherever possible.
• To send marketing communications: If you have opted in, we may send you information about our services, industry news, or useful guides. You can unsubscribe from any marketing communication at any time.
• To comply with legal obligations: We may need to retain certain records for tax, accounting, or regulatory purposes.

We do not use your personal information for automated decision-making or profiling that would have a legal or significant effect on you.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to help the site function correctly and to help us understand how visitors use it. Here is what we use:

• Essential cookies: Required for the website to work properly. These cannot be turned off.
• Analytics cookies: We use Google Analytics to understand how visitors reach and use our site. This data is aggregated and anonymised. Google Analytics sets cookies that track session information, pages visited, and traffic sources. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
• Marketing cookies: If we run Google or Meta advertising, these platforms may set cookies to measure the effectiveness of our ads. These only apply if you have come to our site via an advertisement.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing ones, or be notified when a new cookie is set. Blocking certain cookies may affect how the website works for you.

5. Sharing Your Information

We do not sell your personal information to anyone, ever. We share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools to operate our business, such as email platforms, form processors, and analytics providers. These providers are contractually required to handle your data securely and only for the purpose we specify.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfers: If GrowPulse is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before any such transfer and give you the opportunity to delete your data.

We do not share your personal information with any third party for their own marketing purposes without your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this policy:

• Enquiry form submissions: retained for up to 2 years to allow us to follow up and for record-keeping purposes.
• Client data: retained for the duration of the engagement and for up to 7 years thereafter for accounting and legal compliance purposes.
• Analytics data: retained in accordance with the default retention settings of Google Analytics, typically 26 months.
• Marketing email list: retained until you unsubscribe, after which we delete your email address within 30 days.

When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the following rights regarding your personal information:

• Right to access: You can ask us to provide a copy of the personal information we hold about you.
• Right to correction: If any information we hold about you is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You can ask us to delete your personal information. We will do this unless we have a legal obligation to retain it.
• Right to withdraw consent: Where we process your data based on your consent (for example, for marketing emails), you can withdraw that consent at any time.
• Right to object: You can object to us processing your personal information for direct marketing purposes at any time.
• Right to data portability: You can ask us to provide your personal information in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at growpulse.5146@gmail.com. We will respond within 30 days. There is no charge for reasonable requests.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, tool providers, and industry publications. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of any third-party website.

10. Children

Our website and services are intended for business owners and marketing professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

We aim to respond to all privacy-related enquiries within 5 business days.